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About SMK

https://www.smk.nl/en/about-smk/

Quality labels and certificates

https://www.smk.nl/en/certify/quality-labels-and-certificates/

Why certify?

https://www.smk.nl/en/certify/why-certify/

Complaint Committee

SMK has a complaint regulation that gives the possibility to ask for an assessment by an independent Complaint Committee. If parties cannot find each other amicably, an external Complaint Committee is immediately set to work, giving parties the opportunity to be properly heard. The regulations provide for a short procedure so that the handling of complaints does not take too long.

The Committee has the necessary knowledge of procedures but is also substantively at home in the field of sustainability and certification.

The regulations

View the regulations here. It indicates how parties can submit a complaint. This must relate to a decision by SMK or one of its Boards of Experts or TPAC.

Download regulations

Complaint Committee

Mr. J. van den Broek

Mr. J. van den Broek

Chairman

ir. S. van der Pijll

ir. S. van der Pijll

Expert in the field of environment and sustainability

ir. F. Stuyt

ir. F. Stuyt

Expert on certification

Take a look at the other Boards of Experts

Board of Experts Plant Products

This Board advises on all quality labels and certificates that deal with plant products.

Read more

Board of Experts Animal Products

This Board advises on all quality labels and certificates that deal with animal products.

Read more

Board of Experts Non-food Products

This Board advises on all quality labels and certificates related to non-food products.

Read more

Timber Procurement Assessment Committee (TPAC)

This Committee oversees the Dutch procurement of wood.

Read more